Let's talkLet's talk
[ Services / 7 layers ]

Everything between the providerand your product_

Stack7 / 7 layers managed

The data centre, the hardware and the power belong to the provider. Every layer above that is ours to build and look after. Pick the areas you need or hand us the whole stack.

Explore the stackExplore the stack
[ What we do ]

Seven services.One accountable team.

Take the whole stack or only the parts you need. Each service is run by the same team, on the providers you choose.

01Compute · OS · Software

Installation and configuration

We procure, configure and manage cloud and hosted resources from third-party providers, and set up everything that runs on them, all the way to your own software and data.

What's included

  • Servers, storage and network resources from your providers
  • Operating systems, databases and middleware
  • Installation of your applications
  • Loading and migration of your data
provision.sh— □ ×
> servers.provision[OK]
> storage.attach[OK]
> network.security_groups[OK]
> os.configure + databases[OK]
> app.install[OK]
> data.load[OK]
ENVIRONMENT READY
02Routing · Load balancing

Internet connectivity

We configure networking, routing, firewalls and load balancing across your providers, so traffic reaches your systems reliably. Connectivity is monitored with our network tools and the providers' own systems.

What's included

  • Routing across one or several providers
  • Load balancing and traffic management
  • Firewall services
  • Connectivity monitoring
Redundant linksGeo-diverseFirewall servicesTraffic management
03Access · Hardening

Security services

We decide who gets in, what they can touch and how the system defends itself.

What's included

  • Identity and access management
  • Role-based permissions
  • Firewalls and security groups
  • Hardening of operating systems and applications
  • Coordination with providers on physical security
ServersDatabasesNetworkLogs
Admin
DevOps
Developer
Auditor

[ role-based access · 9 grants ]

04Availability · Performance

Monitoring, around the clock

We watch the availability and performance of your systems 24 hours a day, 7 days a week.

What's included

  • Computing resources
  • Network and connectivity
  • Load balancing and traffic
  • Operating systems and services
24h × 7dchecks run 0
healthyhandledlast 24 hours →
05Backups · Archives

Backup, archiving and recovery

We design the backup schedule, run it, manage archives and handle routine and emergency recovery. If data is lost, we restore the most recent backup.

What's included

  • Full backups at least weekly
  • Incremental backups every day
  • Archive management
  • Routine and emergency recovery
Sunfull
Monincr
Tueincr
Wedincr
Thuincr
Friincr
Satincr
demo · restoring from the latest backuplocating backup
06Change control · Patches

Release management and change control

Every version of your servers, network devices, storage, operating systems and applications is audited and logged.

What's included

  • Version audit across the whole stack
  • Change log for every update
  • Planned roll-out of releases
  • Security patches when the system needs them
changelog— □ ×
  • v3.2.1kernel security patchaudited · logged
  • v3.2.0database minor upgradeaudited · logged
  • v3.1.9load balancer configaudited · logged
● new releases are audited and logged automatically
07Hardware · OS · Software

Ongoing administration

As your needs grow, we install and administer whatever else the infrastructure needs to keep working.

What's included

  • Additional hardware
  • Operating systems
  • Other software
  • Other resources

resources under management 2

Who does what

Built on third-party providers, run by us.

The provider

Established cloud and hosting providers supply the data centres, hardware, power and physical security. You choose them with us, based on location, cost and requirements, and you are never tied to one.

Physical layer

LemonLoom

Everything above the hardware is ours: we configure it, secure it, connect it, watch it and keep it current. One team, accountable across every provider you use.

Administration 07Releases 06Backups 05Monitoring 04Security 03Connectivity 02Configuration 01Provider hardware 00

Questions

What clients usually ask before we start.

  • The ones that fit your requirements for location, cost and compliance. We are not tied to a single provider and can combine several in one infrastructure.

  • Yes. We start with an assessment of your current setup, then either take it over as it is or plan a step-by-step migration.

  • Monitoring runs 24/7. Problems with availability or performance are picked up and handled, and if data is lost we restore it from the most recent backup.

  • No. You can start with the areas you need most, such as monitoring or backups, and hand over more of the stack later.

  • Yes. Every release, patch and configuration change is audited and logged, and you are informed at every stage.

Not sure whereto start?

Tell us what you run today. We'll suggest which layers to hand over first.

Book a consultationBook a consultation